Terms and Conditions

1. Introduction

Welcome to Skin Rejuve NYC. By booking a service or purchasing a product, you agree to the following terms and conditions. Please read them carefully, as these terms govern the relationship between Skin Rejuve NYC and our clients.

2. Booking & Appointments

        •       Appointment Reservations: All services are by appointment only. To secure your preferred time and service, we recommend booking in advance.
        •       Late Arrivals: Please arrive on time. If you are more than 15 minutes late, we may need to reschedule or adjust the service length, and the full service fee will still apply.
        •       Cancellation Policy: We require 24 hours’ notice for cancellations or rescheduling. Failure to provide sufficient notice will result in a cancellation fee of 50% of the service fee.

3. Service Terms

        •       Consultation & Suitability: We provide a complimentary consultation to assess your suitability for our treatments. We reserve the right to refuse service if we believe it may not be in your best interest.
        •       Medical Conditions: You must inform us of any pre-existing medical conditions, allergies, or skin sensitivities prior to your service. Skin Rejuve NYC is not responsible for adverse reactions caused by undisclosed medical information.
        •       Results Disclaimer: Results from facials, massages, and treatments may vary depending on individual skin types and conditions. We cannot guarantee specific outcomes, and maintenance may be required to sustain results.

4. Pricing & Payments

        •       Pricing: All service prices are listed on our website and may be subject to change without prior notice.
        •       Payments: We accept all types of credit and debit card payments. Full payment is required at the time of service.
        •       Promotions & Discounts: Promotional offers cannot be combined with other discounts unless explicitly stated. All promotions are subject to availability and may change without notice.

5. Refund & Return Policy

        •       Service Refunds: Due to the personal nature of our services, we do not offer refunds on completed services. However, if you are dissatisfied, please contact us within 1 day to discuss your concerns, and we will do our best to remedy the situation.
        •       Product Returns: Unopened and unused products can be returned within 30 days for a full refund or exchange. Opened products are non-refundable.

6. Health & Safety

        •       We follow strict sanitation and hygiene protocols in accordance with local regulations to ensure your safety and well-being.
        •       Please refrain from visiting the studio if you are feeling unwell, showing symptoms of illness, or have been in contact with someone diagnosed with a contagious illness.

7. Liability Waiver

        •       By booking a service, you acknowledge that Skin Rejuve NYC is not liable for any injury, loss, or damage that may arise during or after your treatment, unless caused by negligence on our part.
        •       You agree to release Skin Rejuve NYC from all claims related to the service or products provided, except in cases of gross negligence or willful misconduct.

8. Privacy Policy

        •       We are committed to protecting your personal information. Your data will only be used for appointment scheduling, treatment records, and marketing communications with your consent.
        •       For more details on how we handle your information, please refer to our Privacy Policy.

9. Changes to Terms

        •       We reserve the right to modify these terms and conditions at any time. Changes will be posted on our website and will apply to all future transactions.

10. Contact Us

If you have any questions or concerns about these terms and conditions, please contact us at:

        •       Email: skinrejuvenyc@gmail.com
        •       Phone: (917) 650-7470
        •       Address: 481 8th Ave, Rm 617, New York, NY 10001